Privacy Policy

Modular Masonry Pty Ltd (ABN 84 633 730 373), trading as Modular Masonry Group (we, us, our), is committed to protecting the privacy of individuals who interact with our website and services. This policy explains how we collect, use, store and disclose personal information, and how you can contact us about your privacy. It applies to all personal information we collect through modularmasonrygroup.com.au and any related communications. We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

We collect personal information when you: • Submit an enquiry form on our website (name, email address, company name, role, state, and any project details you choose to provide) • Download a resource after completing a gated form • Contact us directly by email or phone We also collect non-personal usage data through Google Analytics 4 (GA4), including pages visited, session duration, device type and approximate location. This data is aggregated and does not identify individuals. We do not collect sensitive information as defined under the Privacy Act.

We use personal information to: • Respond to your enquiry or project request • Send you resources you have requested (such as the Nexbrick Information Pack) • Follow up on project leads and commercial opportunities • Improve our website and understand how visitors use it • Comply with legal obligations We will not use your personal information for unrelated purposes without your consent.

We use the following third-party services to operate our website and handle enquiries: Supabase — We store enquiry form submissions in a Supabase database. Supabase may store data on servers located outside Australia. We have selected a provider that maintains appropriate data security standards. Resend — We use Resend to deliver internal email notifications when a form is submitted. Resend processes your name and email address for this purpose. Google Analytics 4 — We use GA4 to understand website traffic. Google may process usage data on servers outside Australia. You can opt out of GA4 tracking by using the Google Analytics Opt-out Browser Add-on. Vercel — Our website is hosted on Vercel. Vercel may process request data (including IP addresses) as part of serving the site. We do not sell, rent or trade personal information to any third party for marketing purposes.

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure. Enquiry data is stored in a secured database with access controls. We retain enquiry information for as long as it is reasonably required for business purposes, or as required by law.

You have the right to request access to personal information we hold about you, and to request corrections if it is inaccurate or out of date. To make a request, contact us using the details below. We will respond within a reasonable time. In some circumstances we may be unable to provide access (for example, where doing so would affect the privacy of another individual or where an exception applies under the Privacy Act).

Our website uses cookies and similar technologies to support analytics and site functionality. By using the site, you consent to the use of cookies consistent with this policy. You can configure your browser to reject cookies, though some parts of the site may not function correctly if you do.

Our website may contain links to external sites (including downloadable resources hosted by third parties). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies separately.

We may update this policy from time to time. The current version will always be available at modularmasonrygroup.com.au/privacy. We encourage you to review this page periodically.

For privacy-related enquiries, requests or complaints, contact us at: Modular Masonry Group Email: hello@modularmasonrygroup.com.au Phone: (03) 9059 4924 If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.